CAW1ENFI return rc=21, reason=00000000, enf_rc=0, enf_reason=04000000

Products

• CIS
• COMMON SERVICES FOR Z/OS
• 90S SERVICES
• DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS
• COMMON PRODUCT SERVICES COMPONENT
• Common Services
• Datacom/AD
• CA ECOMETER SERVER COMPONENT FOC
• Easytrieve Report Generator for Common Services
• INFOCAI MAINTENANCE
• IPC
• UNICENTER JCLCHECK COMMON COMPONENT
• Mainframe VM Product Manager
• CHORUS SOFTWARE MANAGER
• CA ON DEMAND PORTAL
• CA Service Desk Manager - Unified Self Service
• PAM CLIENT FOR LINUX ON MAINFRAME
• MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME
• GRAPHICAL MANAGEMENT INTERFACE
• WEB ADMINISTRATOR FOR TOP SECRET
• Xpertware
• Compress Data Compression for MVS
• Compress Data Compression for Fujitsu

Issue/Introduction

Problem:

After upgrading to the current release of CA Common Services, the existing ENFSNMPM task no longer initializes successfully. The task ends with condition code=08 and the following information can be found in the CAW1LOG output:

CAW1CNFG: Configuration file opened...

CAW1CNFG: read_file returned rc=0 

CAW1CNFG: Configuration file closed... 

CAW1CNFG: creating default entry 

MAIN: CAW1ASMI completed 

CAW1ENFI return rc=21, reason=00000000, enf_rc=0, enf_reason=04000000 

MAIN: CAW1ENFI return rc=8

 

Environment:

Any support z/OS level

CA Common Services r12 and higher

 

Cause:

The most likely and most common cause is a missing DCM statement defining Data Control Module CAS9DCM4. This statement is required for ENFSNMPM as it allows ENF to define the corresponding event to its tables at startup. In addition to the messages found in CAW1LOG, the following messages will be found in the JESMSGLG:

IEF403I ENFSNMPM - STARTED - TIME=12.27.21

CAS9900I ENF SAPI/SNMP Monitor Initialization in Progress

CAS9905E ENFSNMP Event not found or Inactive

IEF404I ENFSNMPM - ENDED - TIME=12.27.21

 

 

Resolution:

 

Update the ENF parameter file (ie. ENFPARMS) to include the DCM statement DCM(CAS9DCM4), and then stop and start the ENF task.

 

 

Additional Information:

 

Refer to the CA Common Services for z/OS - Reference Guide for information pertaining to the CAIENF DCM control option.

Environment

Release: CA90SV00200-14-Common Services-for z/OS
Component: