Problem: e2e_appmon probe - scripts previously running fine moved to Win 2012 now return -5 error code "Unable to start (No response from e2e_starter)" alarm

Article Id: 39013
Status: Published
Updated On: 19-02-2019 12:29
Legacy Id: TEC1668857
Products:
CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES
Issue/Introduction:

e2e_appmon probe - scripts previously running fine on Windows 2008 R2 moved to Win 2012 R2 now return -5 error code "Unable to start (No response from e2e_starter)" alarm

The scripts may appear to run fine but then produce the error code.

 

Cause:

Seems to be caused by LUA scripts not enabled on Windows
 

Environment:

Windows 2012 R2 observed on UIM 8.3.1 with e2e_appmon probe version 2.24
 

Resolution:

In the Windows registry editor verify the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system\EnableLUA = 0