Need to verify the release of JDK that is being used in PAM, and potentially update the Java JDK that Process Automation is using.
Release: ITPASA99000-4.3-Process Automation-Add On License for-CA Server Automation
The PAM functionality retains its JDK configuration in file c2osvcw.conf. A default PAM install will have this config file located under C:\Program Files\CA\PAM\server\c2o\bin\
The following two lines from c2osvcw.conf are sample entries that denote the JDK release being used as JDK 1.8.0 201
To change the Java version
1. Stop CA Process Automation Orchestrator
2. Install JDK acquired from Java.com
Once Process Automation is working the commented lines can be removed without need to restart the Orchestrator.