Spectrum WebClient error in saving preferences: PartialFailure

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Article ID: 38995

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Updated On:

Products

CA Spectrum

Issue/Introduction

Users with the OperatorRO Role assigned to their Spectrum User model are not able to save their WebClient preferences. They receive the message:

Error in saving preferences: PartialFailure

 

Cause

A user with OperatorRO privilege role does not have specific privileges to write to the attribute WebclientUserPreferences (0x13341) as a result you see the error:

Error in saving preferences: PartialFailure
 

Environment

Release:
Component:

Resolution

The user needs to be given the privilege to write to their own User model in the Spectrum database. To do this, you need to create a custom Security Community that is associated with either a custom Role that contains the privilege to write to the model or the out of the box OperatorRW Role . This custom Security Community will only be applied to the users User model.

Additional Information

Please reference the "OneClick User Administration Interface" section of the documentation for more information.