Spectrum WebClient error in saving preferences: PartialFailure
book
Article ID: 38995
calendar_today
Updated On:
Products
CA Spectrum
Issue/Introduction
Users with the OperatorRO Role assigned to their Spectrum User model are not able to save their WebClient preferences. They receive the message:
Error in saving preferences: PartialFailure
Cause
A user with OperatorRO privilege role does not have specific privileges to write to the attribute WebclientUserPreferences (0x13341) as a result you see the error:
Error in saving preferences: PartialFailure
Environment
Release: Component:
Resolution
The user needs to be given the privilege to write to their own User model in the Spectrum database. To do this, you need to create a custom Security Community that is associated with either a custom Role that contains the privilege to write to the model or the out of the box OperatorRW Role . This custom Security Community will only be applied to the users User model.