CentralConnection.read.error during UVC logon to UVMS after UVMS restart
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CentralConnection.read.error during UVC logon to UVMS after UVMS restart

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Article ID: 389929

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

The UVMS takes too long to accept connections from UVC clients after starting.
It seems to be related to the fact that UVMS loads/computes the cache of the Node Views (this UVMS has 712) ONLY after a UVC connection or the command "unilst nodeview" is triggered.

Because of that, end-users cannot logon and receive a popup error in UVC that says:
"CentralConnection.read.error"

Environment

UVMS 6.x or 7.x with many Node Views defined (on this case more than 700).

Cause

Defect DE122469

Resolution

Workaround:

Launch the command "unilst nodeview" on the UVMS right after triggering the unistartms script, that way after the 2minutes 30s or so that the command takes to execute the first UVC attempt usually works.

Solution:

Update to a fix version listed below or a newer version if available.

Fix version(s): 
Component: Univiewer.Management.Server (UVMS)
Dollar Universe 7.01.11 - Planned to be released October 2025

Additional Information

Defect Title: UVC login times out after UVMS restart

Defect Public Description: UVC login times out after UVMS restart when we have a very high number of Dollar Universe nodes.

Resolution details: Introduced "OWLS_UVMS_UVC_NON_LOGIN_PROCESSES_START_DELAY" variable to delay some non-login related processes to be executed after a time delay provided by the above variable to expedite the login process. By default it is set to 45 seconds.