ERROR: Login procedure failed ERROR: Failed to get password for USER ac_entm_pers

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Article ID: 38991

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Updated On:

Products

CA Virtual Privilege Manager CA Privileged Identity Management Endpoint (PIM) CA Privileged Access Manager (PAM)

Issue/Introduction

Question:  

I have rebuilt the DH and changed the password of ac_entm_pers, but I still fail to connect to the DMS with

ERROR: Login procedure failed

ERROR: Failed to get password for USER ac_entm_pers

 

This is an example of this in selang:

 

AC> host [email protected]

([email protected])

Successfully connected

INFO: Target host's version is 12.80-0 (1562)

UNIX OS info: XXXXXXXX Linux 2.6.32-279.el6.x86_64 01 Feb 2016 12:34:56 EST

AC> eu ac_entm_pers admin auditor nonative password([email protected]) logical nonative grace-

([email protected])

Successfully created USER ac_entm_pers

AC> host [email protected] uid(ac_entm_pers) password([email protected]) logical

([email protected])

ERROR: Login procedure failed

ERROR: Failed to get password for USER ac_entm_pers

 

Answer: 

In addition to make sure the password is correct, you also need to authorize a TERMINAL for the ENTM:

 

auth TERMINAL <entm host> uid(ac_entm_pers) access(a)

 

Where <entm host> is the host name of the ENTM.

Environment

Release: ACP1M005900-12.9-Privileged Identity Manager
Component: