Installation fails with App Log Error: Source - MSIInstaller, Event ID 1033, Error Status 1603
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Article ID: 3899
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Updated On:
Products
CA Identity Manager
CA Identity Governance
CA Identity Portal
CA Risk Analytics
CA Secure Cloud SaaS - Arcot A-OK (WebFort)
CLOUDMINDER ADVANCED AUTHENTICATION
CA Secure Cloud SaaS - Advanced Authentication
CA Secure Cloud SaaS - Identity Management
CA Secure Cloud SaaS - Single Sign On
Issue/Introduction
Exchange 2007 Agent installation fails with App Log Error: Source - MSIInstaller, Event ID 1033, Error Status 1603
Cause
This MSI error is caused by the .MSI file being run prior to the setup.exe.
Environment
Release:
Component: IDMGR
Resolution
Re-name the install Shield folder under:
C:\Program Files (x86)\Common Files\InstallShield
Then re-run the setup.exe.
The InstallShield folder will get re-created during the re-installation.
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