AWI does not remove the banner about client state
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AWI does not remove the banner about client state

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Article ID: 389816

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

The banner with text "Client XXX is inactive. Automatic Processing is not possible" is not automatically removed in case the Client is started via the UC_CLIENT_SETTINGS - STARTUP_ACTION - WAIT XXX
Only after a logout/logon the users that were connected to AWI while the AE system was fully restarted and therefore the client was Stopped for some time after the startup, the banner will disappear.
This problem does not occur if the Client is stopped / started manually in AWI - Administration - Clients.

Environment

Automation Engine 21.x and 24.x

Cause

Defect DE153480

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Automation Engine
Will be fixed in Automation.Engine 21.0.14 - Planned release April 2025
Will be fixed in Automation.Engine 24.4.1 - Planned release end June 2025

Additional Information

Defect Public Description: A problem has been fixed in Web Interface where it does not remove the banner about Client state after it changed.