Soap Fault messages for Webmethods

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Article ID: 38974

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

 Problem:

 Unable to invoke the Webmethods Integration Server Web Services.

 

 Symptom:

  When webservices is enabled on the agent, the following SOAP fault messages appear on the Webmethod side:

 'com.wm.app.b2b.server.ServiceException: org.apache.axis2.AxisFault: Error in extracting message properties at pub.clientimpl.wssClient(clientimpl.java:2543)'

 

 Cause:

 This problem is due to the agent inserting correlation identifiers into the SOAP header.

 

 Workaround:

 To work around the problem, insert correlation identifiers into the HTTP header instead of the SOAP header. Do the following to enable this: 

 

 1) Stop the Application/Agent

 

 2) Add the following directives to the agent profile :

 com.wily.introscope.agent.soapheaderread.enabled=false

 com.wily.introscope.agent.soapheaderinsertion.enabled=false

 com.wily.introscope.agent.httpheaderread.enabled=true

 com.wily.introscope.agent.httpheaderinsertion.enabled=true

 

 3) Restart the Application/Agent

Environment

Release: CEMUGD00200-10.1-Introscope to CA Application-Performance Management-Upgrade Mai
Component: