All newly created vApps showing as spinning and Unresolved Status

Products

• VMware Cloud Director

Issue/Introduction

When creating new vApps all show as running but never complete and show a status as Unresolved.

Environment

Cloud Director

Cause

Connection to NFS server is lost.

Log file show the following:

appliance-sync.log 

<YYYY-MM-DD> <Time> | ERROR: timeout listing transfer share. Stopping appliance sync actions.

Resolution

First confirm that the NFS server is up as expected, then Reboot cell appliances to reestablish the NFS connection.