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USS Install Error "Checksum Validation failed. Upload a valid Liferay ZIP file."
Article ID: 38964
Updated On:
Products
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
KNOWLEDGE TOOLS
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
Issue
When attempting to install the USS component, when selecting the Liferay ZIP file, the install returns an error: "Checksum validation failed. Upload a valid Liferay ZIP file".
The Liferay file downloaded was: 'liferay-portal-tomcat-6.2-ce-ga6-20160112152609836.zip'
Cause
The incorrect Liferay ZIP file was downloaded and/or the ZIP file is corrupt
Resolution
Download correct Liferat ZIP file from: https://www.liferay.com/downloads/liferay-portal/available-releases
Scroll down to the 'Other Versions section' and select 'Liferay Portal 6.1 Community Edition GA3 -> Bundled with Tomcat' and click the download icon.
<Please see attached file for image>
Additional Information
The correct Liferay ZIP file is 222 MB.
Environment
Release: SDMU0M99000-14.1-Service Desk Manager-Full License
Component:
Component:
Attachments
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