ESXi PSOD on host using qfle3 drivers with MFW version 7.16.3

Products

• VMware vSphere ESXi

Issue/Introduction

PSOD Backtrace:

@BlueScreen: #PF Exception 14 in world 3455243:qfle3_sp_hel IP 0x123 addr 0x123 PTEs:0x123;0x0;

Code start: 0x123 VMK uptime: 330:14:42:21.431

0x123:[0x123]qfle3_dcbx_read_mib@(qfle3)#<None>+0x3b stack: 0x123

0x123:[0x123]qfle3_dcbx_read_shmem_neg_results@(qfle3)#<None>+0x152 stack: 0x0

0x123:[0x123]qfle3_dcbx_pmf_update@(qfle3)#<None>+0xc3 stack: 0x0

0x123:[0x123]qfle3_link_status_update@(qfle3)#<None>+0xc stack: 0x123

0x123:[0x123]qfle3_attn_int_deasserted@(qfle3)#<None>+0x1e09 stack: 0x123

0x123:[0x123]qfle3_sp_helper_func@(qfle3)#<None>+0x857 stack: 0x0

0x123:[0x123]HelperQueueFunc@vmkernel#nover+0x2d8 stack: 0x123

0x123:[0x123]CpuSched_StartWorld@vmkernel#nover+0x86 stack: 0x0

0x123:[0x123]Debug_IsInitialized@vmkernel#nover+0xc stack: 0x0

base fs=0x0 gs=0x123 Kgs=0x0

Cause

There is a known issue on MFW version 7.16.3 causing the PSOD

Resolution

Update to the latest version of the qfle3 driver depending on your NIC card in use. 

* Download and install async drivers in VMware ESXi
https://knowledge.broadcom.com/external/article/343324/download-and-install-async-drivers-in-vm.html