SAP jobs fail with error: "Z_CYB_TABLE_UPDATE: Failed to create template of function".

Products

• CA Workload Automation Agents

Issue/Introduction

We just installed CA Workload Automation Agent for SAP. The agent is running fine, but some SAP jobs failed with error: "Z_CYB_TABLE_UPDATE: Failed to create template of function". How do you fix it?

 

Environment

Release: WKLASE99000-11.3-Workload Automation-Agent SE
Component:

Resolution

If you have XBP 2.0 installed on your SAP system, then you should set sap.logon.version=2.0 or 6.10 in agentparm.txt file. But if you only have XBP 1.0, then you will need to install our customized ABAPs.

 

1. Copy the following zip files, which are located in the agent installation directory, onto the computer where your SAP system resides:
   • BW_ABAPs.zip
   • R3_ABAPs_NonUnicode.zip
   • R3_ABAPs_Unicode.zip
2. Extract the files from each zip file.

3. Copy the extracted files for your operating system to the subdirectories named cofiles and data where the SAP system is installed.
   For example, using the default SAP trans directories, copy the files for your operating system as follows:

   Operating System	Files to Copy	SAP Directories
   UNIX	Any files prefixed with K	/usr/sap/trans/cofiles
   UNIX	Any files prefixed with R	/usr/sap/trans/data
   Windows (SAP on drive D)	Any files prefixed with K	D:\usr\sap\trans\cofiles
   Windows (SAP on drive D)	Any files prefixed with R	D:\usr\sap\trans\data

4. Install the ABAPs using the following commands, substituting the appropriate path to the SAP trans directory:

   Type	OS	Syntax
   BW	UNIX	cybsapinstBW.ksh SAP_ID /usr/sap/trans
   BW	Windows	cybsapinstBW SAP_ID “D:\usr\sap\trans”
   R3	UNIX	cybsapinstR3.ksh SAP_ID /usr/sap/trans
   R3	Windows	cybsapinstR3 SAP_ID “D:\usr\sap\trans”

Notes:

• On Windows, enclose the path name in double quotation marks if the path name has spaces.
• If the SAP system was down when you installed the ABAPs, you can rerun the procedure.

Additional Information

Above steps can be found in the SAP agent documentation at the following link:

https://docops.ca.com/ca-workload-automation-agent-for-sap/11-3/en/configuring/configure-the-sap-system#ConfiguretheSAPSystem-InstalltheABAPsonanSAPSystem