Unable to delete Users (Local Accounts) in Symantec EDR
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Unable to delete Users (Local Accounts) in Symantec EDR

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Article ID: 389555

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Updated On: 03-28-2025

Products

Endpoint Detection and Response

Issue/Introduction

It is not possible to delete an User (Local Account) in Symantec EDR. 

Environment

Symantec EDR 4.x

Cause

This is by design. 

Resolution

Currently, the operations available for managing local accounts are Creating, Enabling and Disabling. An user can not be deleted. Deleting an user would have implications on tracking the operations initiated by this user. 

Instead of deleting it, a Local User can be disabled.

Symantec EDR - Managing users