Storage providers are not getting populated in vSphere

Products

• VMware Telco Cloud Platform
• VMware vCenter Server
• VMware Cloud Foundation

Issue/Introduction

• The vSphere client displays no storage providers.
  
  

var/log/vmware/vmware-sps/sps.log
YYYY-MM-DDTHH:MM:SS [pool-29-thread-4] WARN  opId=sps-Main-592348-414 com.vmware.vim.sms.provider.vasa.VersionHandler - [isLegacyProvider] Failed to retrieve version information from provider - https://#.#.#.#:9080/version.xml: handshake_failure(40)

var/run/log/iofiltervpd.log
YYYY-MM-DDTHH:MM:SS Wa(28) iofiltervpd[2100261]: run:199:SSL Connection error 30 : SSL_ERROR_WANT_READ

• Storage providers are not showing up in vCenter console

Environment

vCenter 8.0u3
TCP: 5.x
VCF: 5.2

Resolution

1. 1. Log in to the vCenter Server appliance via SSH as the root user.
   2. Edit Configuration and modify the bc_tls_arg value:
      
      1. Navigate to /usr/java/jre-vmware/bin
      2. cp -r vmware-sps to any path like /tmp.
      3. vi vmware-sps
      4. bc_tls_arg="-Djavax.net.ssl.trustStoreType=JKS -Djdk.tls.trustNameService=true       

                     -Dorg.bouncycastle.jsse.client.assumeOriginalHostName=true"

            to,
          
            bc_tls_arg="-Djavax.net.ssl.trustStoreType=JKS"

   3. Restart SPS: Run the following command to restart the Storage Provider Service (SPS): vmon-cli -r sps