Subordinate DUAS Upgrade status not displayed on UVC connected to the Master

Products

• CA Automic Dollar Universe

Issue/Introduction

When I Upgrade a DUAS registered on a Subordinate UVMS, the "Upgrade Status" values on the Master (that display the DUAS upgrade progress) remain blank.

Environment

Univiewer Management Server 6.x and 7.x on Master/Subordinate Architecture with node declared in the Subordinate.

Cause

Configuration: the UVMS setting "Master UVMS to Subordinate UVMS Node synchronization cycle" is set by default to 300s, so it's very unlikely that this different status can be displayed during the autopatch of a node as it should not take more than 5 minutes to complete.

Resolution

Modify the UVMS Master Node Setting - Advanced Architecture:

Master UVMS to Subordinate UVMS Node synchronization cycle (seconds)    300 -> reduce to 60

That way the status of all the nodes of the UVMS will be synchronized with the UVMS Master every 60s.