User get above error message from Concourse Worker Node.
There is a missing {"snapshot"} that bosh depends on when performing the action/task: "create_vm: worker...".
One common reason on the above error is due to vSAN admin cleanups (not realizing that the snapshot is still relevant to bosh in the future and it gets deleted).
Download the stemcell from the Broadcom Support Portal, and then run bosh upload-stemcell.
If the above does not resolve your issue then please open a ticket with TANZU Support to troubleshoot further.