Gateway object metrics on VCD adapter are not collecting data

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

VCD adapter is connected.  Child objects are collecting except for the following Gateway object metrics:

• Bandwidth In
• Bandwidth Out
• Data In
• Data Out

Environment

Aria Operations 8.18

Cause

Duplicated "non-existing" NSX Gateways object found in inventory, causing NSX unable to determine which object the metrics should apply on.

Sample Screenshot showing non-existing duplicated objects:

VCD adapter log showing error pointing to duplicated object found:

• WARN [pool-343-thread-3] (129) com.integrien.adapter3.vcloud.collector.relationship.admin.EdgeGatewayRelationshipCollector.collect - Check for Duplicate Names, More than one Logical Router for edge xxxxxxx-xxxxxxx-xxxxx-xxxxxxxxxx OBJECT-NAME
• WARN [pool-344-thread-5] (129) com.integrien.adapter3.vcloud.collector.relationship.admin.EdgeGatewayRelationshipCollector.collect - Failed to find NSX endpoint for edge xxxxxxx-xxxxxxx-xxxxx-xxxxxxxxxx OBJECT-NAME

Resolution

• Log in to Aria Operations UI.
• Go to Operations > Configuration > Inventory Management
• Search for all NSX Gateway objects, remove all orphaned "non-existing" duplicated objects.
• Once duplicated objects have been removed, perform a data collection restart on both NSX and VCD adapters.