Unable to install or upgrade the "WA_AGENT" agent. The agent return code is "11"
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Unable to install or upgrade the "WA_AGENT" agent. The agent return code is "11"

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Article ID: 389387

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Updated On:

Products

Autosys Workload Automation

Issue/Introduction

When upgrading from the 12.0 Agent to the 12.1SP1 Agent using the iso image, receiving the following error message

[CAUAJM_W_116414] Unable to install or upgrade the "WA_AGENT" agent. The agent

installer return code is "11"

 

So, after going to /mnt/modules/Agent directory and manually running the setup.bin, the following error message was displayed:

======================================================================

Agent Upgrade Confirmation

—————————————

You are using below old release POJOs , these POJOs will not work with 12.1.

Do you want to proceed further with upgrade (y/n). please contact Broadcom

Support to get the latest release POJOs

 

AirflowSDK, HTTP Client POJO, Integration Output Schema, Airflow

 

  ->1- Abort

     2- Continue

 

ENTER THE NUMBER OF THE DESIRED CHOICE, OR PRESS <ENTER> TO ACCEPT THE

       DEFAULT:

Environment

12.1 and above

Resolution

  1. Remove the old POJO plugins
  2. After upgrading to the new Agent, need to get the current POJO Plugins from the Automation Marketplace
  3. Install the current POJO Plugins