Windows 2025 Support for SOI Manager installation

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

Can we deploy SOI Manager or connectors on Microsoft Windows 2025? 

Is Windows 2025 Server supported for Service Operation Insight (SOI) 4.3 installation? 

Does SOI 4.3 support Windows 2025?

Do IFW connector support Windows Server 2025?

Environment

Service Operation Insight (SOI) 4.3

Cause

Documentation Clarification

Resolution

As of August 2025, SOI 4.3 is not tested and certified with Windows 2025.

The following operating systems are supported for installing manager components and connectors: SOI 4.3: Operating System Support

• Microsoft Windows Server 2022 (64-bit) Standard or Datacenter with the latest service packs
• Microsoft Windows Server 2022 (64-bit) R2 Standard or Datacenter with the latest service packs
• Microsoft Windows Server 2019 (64-bit) Standard with the latest service packs
• Microsoft Windows Server 2016 (64-bit) Standard with the latest service packs
• Some connectors must be installed on the system where the integrated domain manager exists.

For more information about operating system support for a specific connector, see the product-specific Connector Guide that is provided with each connector package.

Additional Information

• Enhancement Request Community IDEA: SOI 4.3 on Windows 2025 with SQL Server 2025
• Update August 2025 - Broadcom is working on certifying SOI 4.3 with Windows 2025 as well as connectors and remote IFW on Windows 2025  later this year. 
• Update November 2025 - We expect SOI 4.3 certification with Windows 2025 to be delivered within CU2, which is planned for Jan 2026