Error "PBM error occurred during PreCreateCheckCallback: No version for VMODL calls" while creating a virtual machine
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Error "PBM error occurred during PreCreateCheckCallback: No version for VMODL calls" while creating a virtual machine

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Article ID: 389333

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Updated On: 02-26-2025

Products

VMware vCenter Server 7.0 VMware vCenter Server 8.0

Issue/Introduction

Symptoms:

  • During the VM creation, you get the "Cannot connect to profile-driven storage service" warning after selecting the datastore.
  • After finishing the create VM wizard, the create VM operation will fail with the below error 

A general system error occurred: PBM error occurred during PreCreateCheckCallback: No version for VMODL calls to <<last binding: <<TCP 'XXX.0.0.1 : 44336'>, <TCP 'XXX.0.0.1 : 1080'>> >, /pbm/sdk>

Environment

VMware vCenter server 8.x

VMware vCenter server 7.x

Cause

This issue occurs when the Profile-driven storage service is not running on the vCenter

Resolution

To resolve this issue, start the Profile-driven storage service on the vCenter using the below command

service-control --start vmware-sps

Note: To check the services status on the vCenter, you can use the service-control --status command