zos APM Bridge does not connect to KAFKA on two of the four LPARS in the PLEX
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zos APM Bridge does not connect to KAFKA on two of the four LPARS in the PLEX

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Article ID: 389273

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Updated On:

Products

SYSVIEW Performance Management

Issue/Introduction

The ZABPROC task does not successfully connect to KAFKA on two of the 4 LPARs on the same sysplex.   All 4 LPARs are attempting to connect to the same KAFKA.  

DEBUG c.b.m.z.console.OpsConsolePublisher      - ZAB heartbeat issued.          
INFO  com.broadcom.mfd.zab.ZABApplication      - Log directory location: /produc
INFO  com.broadcom.mfd.zab.ZABApplication      - Started ZABApplication in 5.034

   After numerous attempts to connect, the Metrics scheduler closes:  
                                                                                
INFO  o.a.kafka.common.metrics.Metrics         - Metrics scheduler closed       
INFO  o.a.kafka.common.metrics.Metrics         - Closing reporter org.apache.kaf
                                                                                
INFO  o.a.kafka.common.metrics.Metrics         - Metrics reporters closed       
INFO  o.a.kafka.common.utils.AppInfoParser     - App info kafka.producer for pro
WARN  c.b.mfd.zab.sink.KafkaSinkService        - Attempt 1: Exception while send

 

On the PLEXs that successfully connect to Kafka, the following message appears in the ZABPROC log.

         BPXM023I (ZABUSER) ZABM002I z/OS APM Bridge is connected to CCS Data Mover and APM Kafka

This message never appears on the unsuccessful LPARS.  

Cause

Networking Issue

Resolution

The first thing to check is the network.    Recommend issuing a PING from each of the failing LPARs to the KAFKA server.

The PING was successful on the first two servers, as expected, but did not return responses on the two where the connection could not be made.    The Network team had to be involved to fix a problem caused by a recent network hardware upgrade, and once they did, the connection established successfully.   

If connectivity cannot be established, and it is determined that there is no network problem via PING or TRACERT, then open a Support case and provide the ZABPROC log for investigation.