Update Service Manager Link fails when selecting multiple Agents on v24
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Update Service Manager Link fails when selecting multiple Agents on v24

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Article ID: 389237

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

With AE/AWI V24.3 Updating the servicemanager link from AWI does not work if multiple agents have been selected, it works fine if only one is selected.
The messages that appear as a popup in AWI are the following: 

"The link to the Service Manager is being updated..."

And eventually the message Error:

Request could not be completed

Environment

Automation Engine 24.x (not ocurring on 21.x or inferior major versions)

Cause

Defect

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Automation.Engine
Will be fixed in Automation.Engine 24.4.0 - Planned release end March 2025

Additional Information

Defect ID:DE166102

Defect Public Description: A problem has been solved where updating the Service Manager link from AWI did not work if multiple Agents were selected.