This issue occurs on a customer Oracle RAC issue, the loginTimeout in TenantConfigurationManager.java is dropping all the connections when they take beyond 5 sec. On some environments this is causing an issue : errors are thrown in the logs, the database servers are unavailable, systems are in outage.
We also note random restarting of the affected services for app and bg.
Steps to Reproduce:
Expected Result: App service cannot be reached, tenant is marked as invalid
Actual Result: App service should be reachable, tenant is still valid
Caused by CLRT-79927
When troubleshooting with Oracle Support they indicated this is a timeout set on the client.
Resolved in CA PPM 14.3 Generic Patch #5
Reference TEC1696455 : PPM 14.3 Generic Patch available to resolve reported issues
Release: ESPCLA99000-14.3-Clarity-Extended Support Plus