Steps to install a Clarity Patch

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Best practice steps to install a Clarity patch to avoid any OS issues

Environment

Any Supported Clarity Releases

Resolution

1. Download the ISO for the patch from Support portal
2. Get the install.jar from the ISO, copy to the Clarity server
3. Create a new folder for the patch, i.e. C:\patch16311 or \opt\patch16311 with full permissions
4. Navigate to that folder and extract the jar with command (replace the exact install.jar name):
   jar -xvf install<.....>.jar
5. Once all the files are extracted, you can proceed with applying the patch
6. Stop all Clarity services
7. Run the command from the same folder the patch is extracted to :
   install 
8. Once the patch completes, you can distribute the changes to the other servers in cluster with Distribute command or copy the Clarity files across as described in Distribute or Copy files after Clarity upgrade / patch