How to find the CABI/BOXI login password if forgotten.

book

Article ID: 38918

calendar_today

Updated On:

Products

CA Spectrum

Issue/Introduction

How to find the CABI/BOXI login password if forgotten.



Spectrum 10.2.3 and below integrated with CABI/BOXI 4.1 SP3 and below

Environment

Release: SPDBIP99000-9.4-Spectrum-Device Based Suite-IP Services Manager
Component:

Resolution

To find the password for a BO user:

1. Log into the Spectrum Report Manager (SRM) system as the user that owns the Spectrum installation

2. If on Windows, start a bash shell by running "bash -login"

3. cd to the $SPECROOT/mysql/bin directory and enter the following command to log into mysql:

./mysql --defaults-file=../my-spectrum.cnf -uroot -proot reporting

4. Enter the following command to find the password where <USER> is the user name you are looking for:

Select AES_DECRYPT(BOPassword, '<USER>') from registry;