VCF Bringup fails with error VCF_VSPHERE_VCENTER_INSTALLATION

Products

VMware SDDC Manager VMware Cloud Foundation 5.x

Issue/Introduction

The following error can be seen during Bringup:

VCF_VSPHERE_VCENTER_INSTALLATION_FAILED
vCenter installation failed. Check logs for more details.
com.vmware.vcf.common.util.VsphereRuntimeException:vCenter installation failed.
Check logs for more details.
Bringup logs contains errors similar to the excerpt below:

vcf-bringup-debug.log
LocalProcess INFO: yyyy-mm-dd hh:mm:ss - ==========VCSA Deployment Progress Report========== Task: Install
LocalProcess INFO: yyyy-mm-dd hh:mm:ss - required RPMs for the appliance.(FAILED 0/100) - Error:
LocalProcess INFO: yyyy-mm-dd hh:mm:ss - Failed to set the time via NTP. Details: Failed to sync to NTP servers.. Code:
LocalProcess INFO: yyyy-mm-dd hh:mm:ss - com.vmware.applmgmt.err_ntp_sync_failed Resolution: Verify that
LocalProcess INFO: yyyy-mm-dd hh:mm:ss - provided ntp servers are valid. Error: Could not set up time
LocalProcess INFO: yyyy-mm-dd hh:mm:ss - synchronization. Resolution: Verify that provided ntp servers
LocalProcess INFO: yyyy-mm-dd hh:mm:ss - are valid.
LocalProcess INFO: yyyy-mm-dd hh:mm:ss - The VCSA deployment has failed VCSA Deployment Start Time:
LocalProcess INFO: yyyy-mm-dd hh:mm:ss - 1970-01-01T00:00:00.000Z VCSA Deployment End Time: 1970-01-01T00:00:00.000Z

rpmInstall.json
{
"progress": 0,
"progress_message": null,
"status": "error",
"info": [],
"warning": [],
"question": null,
"error": {
"detail": [
{
"id": "install.setnet.set.timesync.ntp",
"translatable": "Failed to set the time via NTP. Details: %(0)s",
"args": [
"Failed to sync to NTP servers.. Code: com.vmware.applmgmt.err_ntp_sync_failed"
],
"localized": "Failed to set the time via NTP. Details: Failed to sync to NTP servers.. Code: com.vmware.applmgmt.err_ntp_sync_failed"
},
{
"id": "install.setnet.set.timesync",
"translatable": "Could not set up time synchronization.",
"localized": "Could not set up time synchronization."
}
],
"componentKey": "setnet",
"problemId": null,
"resolution": {
"id": "install.setnet.set.timesync.ntp.res",
"translatable": "Verify that provided ntp servers are valid.",
"localized": "Verify that provided ntp servers are valid."
}
},
"start_time": null,
"end_time": null
}

Environment

VMware Cloud Foundation 5.x

Cause

This is a time synchronization issue that may be caused by one or more of the following reasons:

One or more NTP servers are not responding correctly over the NTP protocol (UDP port 123).
There is a network connectivity issue between the vCenter Server and the configured NTP server(s).
The vCenter Server's time is not in sync with the ESXi host(s).
Firewall settings are blocking Network Time Protocol (NTP) traffic on port 123.