The guestId in GuestInfo is empty (“”) for RHEL 10.x and Oracle Linux 10.x Guest OS on ESXi 8.0U2

Products

• VMware vSphere ESXi 8.0

Issue/Introduction

Symptoms: 

• When executing vim-cmd vmsvc/get.guest command against a powered on RHEL 10.x VM or Oracle Linux 10.x VM on ESXi 8.0 U2, the guestId section will have an empty string ""

Example:

(vim.vm.GuestInfo) {
   guestId = " ",

• In the vSphere Client, the Guest OS section for a RHEL 10.x or Oracle Linux 10.x VM will display the guestFullName

Example:

Linux X.X.x86_64 Red Hat Enterprise Linux 10.0

Linux X.X.x86_64 Oracle Linux Server 10.0

Environment

• VMware vSphere ESXi 8.0 U2
• VCF 9.0

 

Resolution

• This issue has been fixed in VCF 9.0 Hardware version 22

Workaround:

To workaround the empty guestId in GuestInfo, you can follow the below procedure which updates the guestid section as rhel9_64Guest for RHEL 10.x and oracleLinux9_64Guest for Oracle Linux 10.x VM

• Login to the guest OS.
• Edit tools.conf file using below command

vi /etc/vmware-tools/tools.conf

• Update the file with the below content:

RHEL 10.x:

[guestosinfo]
short-name=rhel9-64

Oracle Linux 10.x

[guestosinfo]
short-name=oracleLinux9-64

• Save the file