Unable to delete a Aria Automation tenant in a multi-tenancy environment

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

Symptoms:

• Trying to delete a tenant has failed with this error:

  "Deleting <TENANT> tenant is not allowed as there are some product associations which still exist."

   

Environment

• Aria Suite Lifecyle Manager 8.x
• Aria Automation 8.x

Resolution

Once a tenant was associated to Aria Automation it can no longer be deleted.

This is documented within Aria Automation documentation, as:

Setting up for a multi-organization configuration

...
You cannot delete tenants in VMware Aria Automation or in VMware Aria Suite Lifecycle. If you need to add tenants to an existing multi-tenancy deployment, you can do this using VMware Aria Suite Lifecycle, but it will require downtime of three to four hours.