UI problem viewing data in Logs for Triage
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UI problem viewing data in Logs for Triage

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Article ID: 389000

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Updated On: 04-07-2025

Products

DX Operational Intelligence

Issue/Introduction

This case is 100% reproducible on both Edge and Chrome and for multiple users  -  It does seem to have some sort of (unknown) data relationship

Reproducible steps:

1) Go to Logs for Triage

2) Select one of the custom indices and view several log events in the lower pane

3) Click on the greater than '>' symbol to attempt to view log details

At this point a giant red box covers the lower pane of the screen and no data is visible.

This essentially makes the log detail view unusable.   

 

Resolution

Updated both OSD and Opensearch to latest SaaS versions in customer dev on-prem environment.

Additional Information

The 24.2 on-prem has version 2.16.0 and the fixed version 2.17.1 is only available in SaaS and the upcoming on-prem release