Physical to Virtual (P2V) conversion fails with error "Unable to query the live Linux source machine"

Products

• VMware vCenter Server

Issue/Introduction

• Performing P2V conversion of Linux machine fails with the error: 
  • Unable to query the live Linux source machine
• vmware-converter-worker.log has the following traces,

2025-01-30T14:11:57.484+05:30 info vmware-converter-worker[12664] [Originator@6876 sub=Default] Converter::Util::SysCommandWrapper::LogResult: Command stderr:
--> -- Keyboard-interactive authentication prompts from server: ------------------
--> -- End of keyboard-interactive prompts from server ---------------------------
--> cat: /tmp/.vmware-sysinfo-eehorggnwhyommbg/vmware-sysinfo.log: No such file or directory
-->
2025-01-30T14:11:57.484+05:30 error vmware-converter-worker[12664] [Originator@6876 sub=Default] [Converter Agent SysinfoQuery] while trying to execute "C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\plink.exe -noprompt -stdin-pass-and-key <ConverterPrivateKeyEnd> -P 22 -thumbprint 6x:xx:xx:xx:xx:xx username@<source machine IP> cat /tmp/.vmware-sysinfo-e
ehorggnwhyommbg/vmware-sysinfo.log" received error code (1) with result: -- Keyboard-interactive authentication prompts from server: ------------------
--> -- End of keyboard-interactive prompts from server ---------------------------
--> cat: /tmp/.vmware-sysinfo-eehorggnwhyommbg/vmware-sysinfo.log: No such file or directory
-->
2025-01-30T14:11:57.485+05:30 error vmware-converter-worker[12664] [Originator@6876 sub=Default] [Converter Agent SysinfoQuery] received an error code (1) from the ssh client that will be handled later
2025-01-30T14:11:57.485+05:30 warning vmware-converter-worker[12664] [Originator@6876 sub=Default] Converter Agent SysinfoQuery failed to grab log file; return code: 1; result: -- Keyboard-interactive authentication prompts from server: ------------------
--> -- End of keyboard-interactive prompts from server ---------------------------
--> cat: /tmp/.vmware-sysinfo-eehorggnwhyommbg/vmware-sysinfo.log: No such file or directory
-->
2025-01-30T14:11:57.733+05:30 error vmware-converter-worker[12664] [Originator@6876 sub=Default] Sysinfo Query with sudo failed with error [Converter Agent SysinfoQuery] execution of vmware-sysinfo failed; return code: 1; result: -- Keyboard-interactive authentication prompts from server: ------------------
--> -- End of keyboard-interactive prompts from server ---------------------------
--> sudo: unable to execute /tmp/.vmware-sysinfo-eehorggnwhyommbg/vmware-sysinfo.sh: Permission denied

Environment

vCenter Converter Standalone 6.6

Cause

• The issue is caused by the /tmp directory on the source Linux machine being mounted without executable permissions, resulting in the failure of the vmware-sysinfo.sh script to execute.

Resolution

• Ensure the /tmp directory of the source Linux machine to have executable permission
• Retry the P2V conversion