MUX Idea Grid performance with Group OBS Rights

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

A user with Group OBS rights will see significant performance issues on MUX Idea Grid compared to an admin user.

STEPS TO REPRODUCE:

Test on a system with Group OBS rights set up for most users

1. With a user with admin Global rights granted to Resource
2. Go to Idea Grid in MUX and open the views below:

• A Basic Idea View - just Idea ID and Name
• A Standard View which includes multiple fields including a few secure ones

3. Note both views take 2-3 sec to display
4. Now logout and login with user with Group OBS permissions only and no Global permissions, and test the same views

Expected Results: The views to show results within reasonable time

Actual Results:  The first view takes 88 sec, the second view takes 92 sec.

Environment

Clarity 16.2.x, 16.3.0, 16.3.1

Cause

DE166704

Resolution

DE166704, fixed with the solution for DE166703 MUX Project Grid performance with Group OBS Rights  in 16.3.2

Workaround: Add a Global right Idea – Approve – All to the user, this will bring the views down to 3 sec