Restricting open relays when using Email Security.cloud services

Products

• Email Security.cloud

Issue/Introduction

Many SMTP mail servers accept email for domains other than their own and forward it on to the intended recipient. Third-party relay, also known as open relay, is when a mail server routes email for anybody in the world. An open relay is any computer that accepts email for any domain and forwards it regardless of who the sender is or what IP address the email is sent from.

Environment

Email Security.cloud

Cause

Spammers hunt for and abuse these servers to try and cover their tracks. When spammers locate such a computer they can use it as a free distribution service for their junk email. This process often leads to the customer's IP address or domain being blacklisted. There is even a risk that the Email Services infrastructure can be blacklisted, considering the sheer volume of mail that is processed.

Resolution

You must ensure that your SMTP server does not allow open relay. If it does allow open relay, your server can be used as a spam gateway. Most current SMTP servers and firewalls allow the restriction of SMTP relay in the following ways:

1-  By IP address - so that you only accept mail from the Email Services IP address ranges
2-  By domain - so that you reject mail that is destined for domains other than your own

For more Information about open relay servers TechDoc.