Async patch enablement fails with BUNDLE_UPLOAD_UNKNOWN_ERROR in SDDC manager
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Async patch enablement fails with BUNDLE_UPLOAD_UNKNOWN_ERROR in SDDC manager

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Article ID: 388829

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Updated On:

Products

VMware SDDC Manager

Issue/Introduction

Async patch enablement fails: 

  •  /var/log/vmware/vcf/lcm/tools/asyncpatchtool/async_patch_tool.xxxxx.xxxxxxxlog

2025-02-21 00:41:48.331 [main] INFO  [com.vmware.evo.sddc.lcm.tools.common.BundleUploadValidationUtil]
                  Current upload status is: FAILED for bundleId: 7xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx-apTool
2025-02-21 00:41:48.333 [main] INFO  [com.vmware.evo.sddc.lcm.tools.telemetry.asyncpatch.AsyncPatchToolTelemetryAdapter]
                  Telemetry data collection is not enabled
2025-02-21 00:41:48.333 [main] ERROR [com.vmware.evo.sddc.lcm.tools.asyncpatch.AsyncPatchToolMain]
                  Error while initiating required functionality: INPUT_SPEC_WORKFLOW
2025-02-21 00:41:48.911 [main] ERROR [com.vmware.evo.sddc.lcm.tools.asyncpatch.AsyncPatchToolMain]
                  BUNDLE_UPLOAD_UNKNOWN_ERROR
-- Error Message: Failed uploading bundle for upload id: dxxxxxxxxxxxxxxxxxxxxxxxxxxx
-- Remedy: null
com.vmware.evo.sddc.lcm.model.error.LcmException: Failed uploading bundle for upload id: dxxxxxxxxxxxxxxxxxxxxxxxx

  • The /var/log/vmware/vcf/lcm/lcm-debug log reports the following: 

2025-02-21T05:56:39.037+0000 ERROR [vcf_lcm,69ce985d9434c3c4,9e55] [c.v.e.s.l.s.i.BundleUploadServiceAsyncHandler,Async-4] bundle upload 77xxxxxxxxxxxxxxxxxxxxxxxxxxx : Invalid manifest error { "errorCode": "BUNDLE_MANIFEST_INVALID", "errorMessage": "Invalid bundle manifest", "stackTraceStr": "java.io.IOException: Destination \u0027/nfs/vmware/vcf/nfs-mount/bundle/7xxxxxxxxxxxxxxxxxxxxxxxxxxx-apTool/manifest\u0027 directory cannot be created\n\tat org.apache.commons.io.FileUtils.copyFile(FileUtils.java:1070)\n\tat org.apache.commons.io.FileUtils.copyFileToDirectory(FileUtils.java:1000)\n\tat org.apache.commons.io.FileUtils.copyFileToDirectory(FileUtils.java:961)\n\tat com.vmware.evo.sddc.lcm.services.impl.BundleUploadServiceAsyncHandler.uploadBundle(BundleUploadServi
ceAsyncHandler.java:135)\n\tat com.vmware.evo.sddc.lcm.services.impl.BundleUploadServiceAsyncHandler$$FastClassBySpringCGLIB$$23861d69.invoke(\u003cgenerated\u003e)\n\tat org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)\n\tat org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:793)\n\tat org.springframework.aop.framew
ork.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)\n\tat org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:763)\n\tat org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:89)\n\tat org.springframework.cloud.sleuth.instrument.async.TraceAsyncAspect.traceBackgro
undThread(TraceAsyncAspect.java:64)\n\tat java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\n\tat java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)\n\tat java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tat java.base/java.lang.reflect.Method.invoke(Method.java:5
66)\n\tat org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(AbstractAspectJAdvice.java:634)\n\tat org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(AbstractAspectJAdvice.java:624)\n\tat org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice.java:72)\n\tat org.springframework.aop.framework.ReflectiveMethodInvocat
ion.proceed(ReflectiveMethodInvocation.java:186)\n\tat org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:763)\n\tat org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:97)\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)\n\tat org.spr
ingframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:763)\n\tat org.springframework.aop.interceptor.AsyncExecutionInterceptor.lambda$invoke$0(AsyncExecutionInterceptor.java:115)\n\tat java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)\n\tat org.springframework.cloud.sleuth.instrument.async.TraceRunnable.run(TraceRunnable.java:64)\n\tat java.
base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)\n\tat java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)\n\tat java.base/java.lang.Thread.run(Thread.java:829)\n" }
2025-02-21T05:56:39.042+0000 DEBUG [vcf_lcm,69ce985d9434c3c4,9e55] [c.v.e.s.l.d.c.b.BundleClientImpl,Async-4] Updating bundle 7xxxxxxxxxxxxxxxxxxxxxxxxxxx-apTool to status FAILED

 

 

Environment

VCF 4.x 

VCF 5.x 

Cause

The issue occurs due to permission and ownership on the Bundle directory and compatibility directory 

The expected permissions on the /nfs/vmware/vcf/nfs-mount directory will be: 


drwxrwxr-x 10 root vcf 4096 Jul 29 21:59 .
drwxr-xr-x 3 root root 4096 Jul 12 03:41 ..
drwxrwxr-x 5 vcf_lcm backup 4096 Jul 18 17:04 backup
drwxrwxr-x 4 vcf vcf 4096 Jul 18 16:53 base-install-images
drwxrwxr-x 18 vcf_lcm vcf 4096 Aug 8 15:53 bundle
drwxr-xr-x 2 vcf_lcm vcf 4096 Aug 8 21:39 compatibility
drwxrwxr-x 2 vcf vcf 4096 Jul 25 14:05 dlbundles
drwxr-xr-x 2 vcf_lcm vcf 4096 Jul 31 20:32 vsan-hcl

 

Resolution

Changing the ownership and permission as required will resolve the issue. 

  • To change the ownership run: 

chown -R vcf_lcm:vcf bundle compatibility

  • To change the permissions: 

chmod 775 -R compatibility bundle

Note: For VCF 4.x the compatibility directory would not be present,updating only the bundle will be sufficient. 

 

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