workstation install issue
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workstation install issue

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Article ID: 388805

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

workstation install issue on Windows 11. Installation seems to complete with error(s). There is no menu created for the workstation. 

The installer log shows this:

1 NonFatalErrors

Install JRE:              C:\Program Files\CA APM\IntroscopeWorkstation10.8.0.64\jre
                          Status: ERROR
                          Additional Notes: ERROR - JRE source does not exist

There is no additional details about this. 

Environment

Windows 11, 64bit

Resolution

Suggested to use Webstart Workstation