From time to time some deployments are stuck at initialization phase.
Release Automation 6.8, 6.9
A restart of service on NAC could resolve the problem.
But to find the root cause logs should be analyzed.
- On Retrieval Agent, edit file <nolio_path>/conf/log4j2.properties and update these lines :
appender.RegularAppender.policies.size.size=50Mb
appender.RegularAppender.strategy.max=30
appender.NimiFileAppender.policies.size.size=50Mb
appender.NimiFileAppender.strategy.max=30
appender.ActionsAppender.policies.size.size=50Mb
appender.ActionsAppender.strategy.max=30
- Restart Nolio service on retrieval agent
- When problem occurs, open a case at Broadcom technical support and attach the directory logs from NAC and Retrieval Agent.