Rest API / webservices_rest / UIMAPI calls not working after upgrade to DX UIM 23.4: "404 not found"

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Since we upgraded to DX UIM 23.4 none of our Rest Calls and script based on webservices_rest or UIMAPI calls are working. 

Calls from POSTMAN return "404 not found"

Environment

DX UIM 23.4.*

Cause

RESTful Web Services are not upgraded automatically on DX UIM upgrade and must be done manually.

Resolution

As mentioned in the upgrade documentation: Upgrade DX UIM Server:

Verify Your RESTful Web Services Requirements
Your DX UIM RESTful web services might require a specific version of DX UIM to function properly. Refer to the RESTful web services documentation in Probes Documentation to see if an update is required for this version of DX UIM.

 

Steps to upgrade webservices_rest and uimapi to the latest version

Check the DX UIM local archive for 23.4.* version of webservices_rest and uimapi:

If the 23.4.* versions are available in the archive: 

1. 1. Deploy webservices_rest and/or uimapi to the Operator Console (OC) robot and 
   2. Wait fo the wasp to restart, then check if the rest calls are working.

 

If the 23.4.* versions are not available in the archive: 

1. 1. Log in to https://support.nimsoft.com
   2. Go to archive and download the latest uimapi and webservices_rest version. 
   3. Deploy webservices_rest and/or uimapi to the Operator Console (OC) robot and 
   4. Wait fo the wasp to restart, then check if the rest calls are working

Additional Information

Note: When Cumulative Updates (CU) are released, we may publish new versions of webservices_rest and uimapi. Check the RESTful Web Services Release notes. 

Related KB: None of our create alarm scripts work since upgrading webservices_rest to 23.4.0/23.4.1