After configuring MDM server unable to start the service "Broadcom Windows MDM service"

Products

• Client Management Suite

Issue/Introduction

After configuring MDM server unable to start the service "Broadcom Windows MDM service"

Error:

Logs Entry ( Default location of MDM logs "C:\Program Files\Altiris\Altiris Agent\Agents\WMDM\MDMServer\logs" ): 

Info: 2025/02/20 06:07:35 Staring HTTP service on localhost:8080 ...
Info: 2025/02/20 06:07:35 Staring HTTPS service on :443 ...
Error: 2025/02/20 06:07:35 Error: listen tcp :443: bind: An attempt was made to access a socket in a way forbidden by its access permissions.

Environment

ITMS 8.7

Cause

Port 443 is already in use in IIS for site binding 

Resolution

As we see that ( on the the server which is acting as MDM server ) https binding on Port 443 is used in IIS for site binding 

We required port 443 to start the "Broadcom Windows MDM service"

To fix the the issue remove the https binding on Port 443 from IIS and make sure that no other application is blocking port 443.