Unable to pull the docker image from registry with broadcom token

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Getting error Back-off pulling image on applying the clusterinfo.yaml

Environment

UIM 23.4.x

openshift probe :1.03

Opensift version: 4.16

Resolution

Testing to manually download the image 

docker login -u '<email>' -p '<token-from-csp>' uim-docker.packages.broadcom.com
docker pull uim-docker.packages.broadcom.com/clusterinfo:1.0.0

or 

podman login -u '<email>' -p '<token-from-csp>' uim-docker.packages.broadcom.com
podman pull uim-docker.packages.broadcom.com/clusterinfo:1.0.0

 

Getting the Forbidden error even after login to the registry was ok

 

In this use case the network team checked the network logs and allowed the URLs which were getting blocked after which the image download was sucessfull

Additional Information

 

Openshift Monitoring

 

Image configuration resources