NetOps/OI connector throws exceptions and gaps in reported data are observed.

Products

• DX Operational Intelligence
• Network Observability

Issue/Introduction

OI Connector showing many connection issues from PM.

Cause

INFO   | jvm 860  | | # There is insufficient memory for the Java Runtime Environment to continue.
INFO   | jvm 860  | | # Native memory allocation (mmap) failed to map 2847932416 bytes. Error detail: committing reserved memory.
INFO   | jvm 860  |  | # An error report file with more information is saved as:
INFO   | jvm 860  |  | # /opt/brcm/OIConnector/bin/hs_err_pid720379.log
ERROR  | wrapper  |  | JVM exited unexpectedly.
STATUS | wrapper  | JVM process is gone.

Resolution

Increasing Wrapper JVM  heap resolved the issue.