Unable to log on to ICDm console because ICDm requests unexpected IdP authentication

Products

• Endpoint Security
• Endpoint Security Complete

Issue/Introduction

You have configured an Identity Provider (IdP) for @<aaa company>.com domain on your ICDm tenant (e.g. aaa company).
After that, when other user of @<aaa company>.com domain who is registered with a different ICDm tenant (e.g. bbb company), tries to log in to ICDm, the user cannot log in because the login redirects to IdP set for aaa company.

Resolution

This is as-designed behavior. Please contact Broadcom technical support for assistance with this issue.

Additional Information

SECP-18350