SDN tunnel (Velocloud plugin) data not available after upgrading VNA
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SDN tunnel (Velocloud plugin) data not available after upgrading VNA

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Article ID: 388520

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Updated On:

Products

Network Observability

Issue/Introduction

Velocloud plugin is no more retrieving SDN tunnel data after upgrading VNA.

In the OC_ACQUISITION logs (with debug enabled), we can see the following error:

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2025-01-30 14:40:56,840 ERROR (EE-ManagedThreadFactory-default-Thread-77545)  [OC_ACQUISITION] TimProcessFunction 180  Failed to invoke plugin EdgePeerPathInfoAssociation from EdgePeerPathInfoAssociation : java.lang.reflect.InvocationTargetException

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Environment

VNA 23.3.13 to 24.3.6

Cause

Possible corruption of the EdgePeerPathInfoAssociation.groovy file.

Resolution

1- Contact Broadcom Support, to engage engineering and get a fixed version of the groovy file mentioned;


2- Once file is provided, Please replace the file attached in the following paths:

For the existing engines: 

/opt/CA/VNA/collector/<ENGINE_ID>/repository/TIM-INF/groovy/scripts

Note: The <ENGINE_ID> will be your VeloCloud engine folder name

For the engine template:

/opt/CA/VNA/plugins/VeloCloud Plugin/opencollector/repository/TIM-INF/groovy/scripts


NOTE: the fix will be available by default starting in VNA 24.3.7