Common data plane KBs checklist
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Common data plane KBs checklist

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Article ID: 388484

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Updated On:

Products

VMWare SD-WAN VMware SD-WAN by VeloCloud VMware VeloCloud SD-WAN

Issue/Introduction

This list covers data plane issues with guiding L1/L2 cases quickly. It is based on VMware VeloCloud SD-WAN documents and explains some errors on VCE, VCG.

Environment

VMware VeloCloud SD-WAN

Resolution

*Hot KB
  1. Contact VeloCloud by Broadcom Support
  2. Not able to reach servers which are connected behind hub
 

Packet trace issues.

  1. Basic Linux commands for VCE system health check
  2. Hub with default route to LAN side dropped traffic destined to VCO
  3. Troubleshooting SD-WAN path packet loss if underlay ping result without loss found
  4. How can you capture traffic passing through a GRE tunnel using tcpdump while filtering by source and/or destination
  5. UDP late packets are dropped for replicate flow
  6. Dynamic Branch to Branch VPN does not recover if the segment through which the traffic is passing doesn't exist on the HUB
  7. How can you capture traffic passing through a GRE tunnel using tcpdump while filtering by source and/or destination
  8. VMware VeloCloud SD-WAN Application Classification - How it works, and how to troubleshoot flows from the same application taking different paths.
  9. A traffic via Edge from client on NSD to Internet is dropped
  10. TCP traffic will go down after certificate renewal
  11. Overlay bandwidth is less than traffic and causes scheduler drops
  12. SD-WAN Edge underlay traffic is limited to 100Mbps throughput and excess traffic is dropped

 

Platform issues.

  1. Product Lifecycle Updates: VeloCloud Edges
  2. SD-WAN Edge Performance and Scale Data
  3. VMware SD-WAN Software Versions: Recommended Releases
  4. Supported SFP Module List
  5. VMware SD-WAN Edge Interface Types and WAN Overlay
  6. Inbound & Outbound Ports & Protocols for VMware VeloCloud SD-WAN
  7. Edge Installation Best Practices
  8. Install Virtual Edge on KVM with initial password
  9. Azure Virtual Edge Deployment
  10. Google Cloud Virtual Edge Deployment
  11. Deploying VMware SD-WAN and AWS Cloud WAN with AWS Quick Starts
  12. How to Reset a VMware SD-WAN™ Edge
  13. SD-WAN Edge stuck in boot after being powered on.
  14. 6X0 SD-WAN Edges power off and require a reboot to come back
  15. Activating SD-WAN Edges in High Availability (HA) deployment
  16. Non-GE1 HA Interface issues for models edge6x0, edge3x00, and edge7x0
  17. Virtual edge upgrade to 5.2.3 on ESX8.0 results in edged process to exit
  18. Edge with network loop goes offline when upgraded from 4.5 to 5.2.x
  19. SD-WAN Edge interface default route metric calculation in DHCP or PPPOE
  20. SD-WAN VeloCloud Gateway (VCG) Upgrade
  21. Software Upgrade on VeloCloud Gateway is failing

 

Additional Information

No VeloCloud Tech Resource Web Link
1 Broadcom TechDoc https://techdocs.broadcom.com/us/en/vmware-sde/velocloud-sase.html
2 Demo BOX: SASE or SD-WAN Solution https://bit.ly/DemoBoxVeloCloudSASE
3 SD-WAN Hands-On Lab https://labs.hol.vmware.com/HOL/catalog?products=VMware%20SD-WAN,VMware%20SASE
4 VM SD-WAN Troubleshooting Guide https://techdocs.broadcom.com/us/en/vmware-sde/velocloud-sase/vmware-velocloud-sd-wan/6-0/vmware-velocloud-sd-wan-troubleshooting-guide.html
5 Troubleshooting SASE Orchestrator https://techdocs.broadcom.com/us/en/vmware-sde/velocloud-sase/vmware-velocloud-sd-wan/6-0/vmware-sase-orchestrator-deployment-and-monitoring-guide.html
6 VMware Partner Enablement & Education (VMware VeloCloud SD-WAN & SASE) https://partnerportal.broadcom.com/group/partner-portal/velocloud-sd-wan2
7 Broadcom Software Education https://www.broadcom.com/support/education/software#education-offerings
8 VeloCloud Release Notes https://techdocs.broadcom.com/us/en/vmware-sde/velocloud-sase.html
9 Broadcom Download Portal https://support.broadcom.com/group/ecx/downloads
10 VMware VeloCloud Partner Outreach Playbook  https://sales-resources.broadcom.com/documents/d/sde/vmware-velocloud-partner-outreach-playbook
11 RSG On-demond Session https://partners.velocloud.com/learning-track/rsg-on-demand-sessions/