Failure During VCF/SDDC - ESXi Upgrade Due to Missing Intel-Volume-Mgmt-Device VIB

Products

• VMware SDDC Manager

Issue/Introduction

The ESXi host upgrade process from an SDDC managed by VCF fails due to a missing component error for the Intel-Volume-Mgmt-Device VIB (Virtual Inventory Bundle). The upgrade script execution is halted with the following error message: "Cannot execute upgrade script on host."

Environment

SDDC Manager 5.2.1

ESXi 7.x

Cause

During the ESXi upgrade, the system encounters a failure because of the absence of the required Intel-Volume-Mgmt-Device VIB. This issue stems from previous manual modifications and removals that altered the installed components, leading to inconsistencies in the expected software state.

Review the /var/log/vua.log on the vCenter Server:

esximage.Errors.ProfileValidationError: Profile (Updated) VMware Lifecycle Manager Generated Image is missing component(s) Intel-Volume-Mgmt-Device which are necessary and removing them is prohibited. Please ensure that these components, which are part of the ESXi release version 8.0.3-0.35.24280767, are fully installed or overridden without partial VIB replacement or removal.

Resolution

1. Download the correct version of the Intel-Volume-Mgmt-Device VIB (version 3.5.1.1002 or latest version) from the appropriate source or baseline patch in the VUM depot.
2. Install the Intel-Volume-Mgmt-Device VIB using an offline bundle with the necessary component context to ensure that all required components are present and in their expected versions.

Use the following command:

esxcli software component apply -d <the iavmd bundle full path> 
Example: esxcli software component apply -d /tmp/<iavmd bundle>

 

3. Proceed with the ESXi upgrade process from SDDC, after ensuring that the missing VIBs have been re-installed.

Note: Alternatively, use a patch/bulletin base line from the VUM depot and reinstall it. This process should not require a reboot as the VIB version is exactly the same.

Additional Information

The error occurs when attempting to upgrade from version 7.0U3q to 8.0U3b through VCF SDDC Manager.
Ensure that all necessary components are fully installed or overridden without partial VIB replacement or removal.

esxcli software vib list

 

Post-reinstallation of the missing Intel-Volume-Mgmt-Device VIB, the ESXi host upgrade process proceeds successfully without requiring a reboot.