Unable to Bulk Add Data Sources in Aria Operations for Networks

Products

• VMware Aria Operations for Networks

Issue/Introduction

If you are trying to bulk add data sources in Aria Operations for Networks and you are getting a generic error that "Something went wrong..." but you are able to add a single device manually with the same information.

Collector logs show authentication issue

2025-02-13T17:09:57.673Z ERROR dataprovider.utils.ResultCodeUtils collector-process-msg-exec-910 getDPResultCode:734 Could not determine exact error code for: ARISTASWITCH, com.jcraft.jsch.JSchException: Auth cancel for methods 'publickey,keyboard-interactive'

2025-02-13T17:09:57.674Z ERROR core.common.DataProviderFactory collector-process-msg-exec-910 validateCredentials:1025 Validation failed with: Error in connecting to: ###.###.###.### for: ARISTASWITCH Root Cause: com.jcraft.jsch.JSchException: Auth cancel for methods 'publickey,keyboard-interactive' retErrorCode: FAILED com.vnera.dataproviders.dsconnectionmanagement.exceptions.ConnectionStartException: Error in connecting to: ###.###.###.###

2025-02-13T17:09:57.674Z WARN core.common.DataProviderFactory collector-process-msg-exec-910 validateCredentials:1041 Total time for validation in millis: 182 for: ARISTASWITCH


If you are uploading physical switches, you may see this error in TACACs.

Environment

vRealize Network Insight 6.9
vRealize Network Insight6.10.0
Aria Operations for Networks 6.11.0
Aria Operations for Networks 6.12.0
Aria Operations for Networks 6.12.1
Aria Operations for Networks 6.13.0
Aria Operations for Networks 6.14.0

Cause

Your password contains special characters which causes issues when authenticating to the device

Resolution

In the password column of your CSV file, add double quotes around the password. Save and try the upload again.