Collection status in Warning State for any Adapter instance at random interval: "Failed, Status: No Data Receiving"
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Collection status in Warning State for any Adapter instance at random interval: "Failed, Status: No Data Receiving"

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Article ID: 388319

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

  • In correctly sized cluster, Issue commonly appears with the increase in load of adapter instances.
  • Take putty session of analytics node, run ps commands to confirm if collector process consuming 100% of resources. 
Note the highest consuming process id of CPU/Memory using following command.
    ps -eo pid,ppid,cmd,%mem,%cpu --sort=-%cpu | head
    ps -eo pid,ppid,cmd,%mem,%cpu --sort=-%mem | head
Run following command with respective highest consuming process id of CPU and memory as per the above command. 
    ps -aux | grep <proc-id of top consuming process>

Environment

Aria Operation 8.18.x

Cause

Collector process consuming 100% of CPU causing collection status to stop/fail.

 

Resolution

Add a cloud proxy to distribute the load. Please follow guidelines as per document Configuring Cloud Proxies in VMware Aria Operations