Something went wrong! Unable to register an account in the Broadcom support portal

Products

• Support Portal
• Support Portal & Access Issues

Issue/Introduction

User getting an error, "Something went wrong!" while creating an account in the Broadcom support portal

Cause

The password contains comma (,) 

Resolution

Due to a known issue, commas (,) are not permitted in passwords for registration and password resets.

Please ensure your password does not contain a comma.

Additional Information

 If you continue to experience problems, please contact Broadcom customer care