Something went wrong! Unable to register an account in the Broadcom support portal
search cancel

Something went wrong! Unable to register an account in the Broadcom support portal

book

Article ID: 388313

calendar_today

Updated On:

Products

Support Portal Support Portal & Access Issues

Issue/Introduction

User getting an error, "Something went wrong!" while creating an account in the Broadcom support portal


Cause

The password contains comma (,) 

Resolution

Due to a known issue, commas (,) are not permitted in passwords for registration and password resets.

Please ensure your password does not contain a comma.

Additional Information

 If you continue to experience problems, please contact Broadcom customer care