Tier-1 Gateway status is showing in failed status
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Tier-1 Gateway status is showing in failed status

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Article ID: 388216

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Updated On:

Products

VMware NSX

Issue/Introduction

Questioned T1 in a failed state  

Tier1 API output had a DHCP server attached with a realization error

            "realization_specific_identifier": "####-####-####-####",
            "realization_api": "/api/v1/dhcp/servers/####-####-####-####",
            "state": "ERROR",
            "alarms": [],
            "runtime_status": "UNINITIALIZED",
            "publish_status": "UNINITIALIZED",

Environment

NSX

Cause

1. DHCP config or DHCP ranges are not realized which is reporting on NSX UI as " unknown runtime issues".

or 2.  NSX Corfu GenericPolicyRealizedResource table for this DHCP server status is not updated

Resolution

If DHCP configuration or range is not realized, edit the DHCP range for the existing segments to update the status.  Please perform this action during downtime. 

However, if the steps do not resolve the issue, please open a Broadcom Support Case.