Internal Server Error after logged in to logging.jsp

Products

• CA Identity Suite

Issue/Introduction

When we try to enable debug logging for im and ims categories using logging.jsp, we observed Internal Server Error after logged in to logging.jsp page.

Errors from the Identity Manager's server.log:

2025-02-04 12:07:19,501 ERROR [io.undertow.request] (default task-1) UT005023: Exception handling request to /iam/im/logging.jsp: org.apache.jasper.JasperException: JBWEB004062: Unable to compile class for JSP: JBWEB004061: An error occurred at line: 14 in the generated java file

Only a type can be imported. org.apache.log4j.LogManager resolves to a package
JBWEB004061: An error occurred at line: 16 in the generated java file
Only a type can be imported. org.apache.log4j.Logger resolves to a package
JBWEB004061: An error occurred at line: 20 in the generated java file
Only a type can be imported. org.apache.log4j.Level resolves to a package
JBWEB004060: An error occurred at line: 10 in the jsp file: /logging.jsp
Level cannot be resolved to a type
7:                  org.apache.log4j.Level,
8:   com.netegrity.webapp.util.HtmlUtil"%>
9: <%
10:     Level levels[] = { null, Level.ALL, Level.DEBUG, Level.INFO, Level.WARN, Level.ERROR, Level.FATAL, Level.OFF };
11:     
12:     // Create a new logger
13:     if (request.getParameter("newcategory") != null) {

JBWEB004060: An error occurred at line: 14 in the jsp file: /logging.jsp
Level cannot be resolved to a type
11:     
12:     // Create a new logger
13:     if (request.getParameter("newcategory") != null) {
14:         Level l = null;
15:         if (request.getParameter("newlevel") != null && !"(inherit)".equals(request.getParameter("newlevel"))) {
16:             l = Level.toLevel(request.getParameter("newlevel"));
17:         }

Stacktrace:
 at org.apache.jasper.compiler.DefaultErrorHandler.javacError(DefaultErrorHandler.java:95)
 at org.apache.jasper.compiler.ErrorDispatcher.javacError(ErrorDispatcher.java:198)
 at org.apache.jasper.compiler.JDTCompiler.generateClass(JDTCompiler.java:455)
 at org.apache.jasper.compiler.Compiler.compile(Compiler.java:359)
 at org.apache.jasper.compiler.Compiler.compile(Compiler.java:334)
 at org.apache.jasper.compiler.Compiler.compile(Compiler.java:321)
 at org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:652)
 at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:358)
 at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:403)
 at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:347)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:590)
 at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:74)
 at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:129)
 at io.opentracing.contrib.jaxrs2.server.SpanFinishingFilter.doFilter(SpanFinishingFilter.java:52)
 at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
 at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
 at com.netegrity.webapp.filter.ConsolePageFilter.doFilter(ConsolePageFilter.java:558)
 at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
 at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
 at com.netegrity.webapp.page.jsf.FacesFilter.doFilter2(FacesFilter.java:181)
 at com.netegrity.webapp.page.jsf.FacesFilter.doFilter(FacesFilter.java:152)
 at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
 at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
 at org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:147)
 at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
 at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
 at com.netegrity.webapp.authentication.FrameworkLoginFilter.doFilter(FrameworkLoginFilter.java:244)
 at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
 at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
 at com.netegrity.webapp.filter.LocaleFilter.doFilter(LocaleFilter.java:101)
 at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
 at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
 at com.netegrity.webapp.filter.ClientExtractFilter.doFilter(ClientExtractFilter.java:52)
 at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
 at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
 at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84)
 at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62)
 at io.undertow.jsp.JspFileHandler.handleRequest(JspFileHandler.java:32)
 at io.undertow.servlet.handlers.ServletChain$1.handleRequest(ServletChain.java:68)
 at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
 at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78)
 at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
 at io.undertow.servlet.handlers.RedirectDirHandler.handleRequest(RedirectDirHandler.java:68)
 at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:117)
 at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57)
 at io.undertow.server.handlers.DisableCacheHandler.handleRequest(DisableCacheHandler.java:33)
 at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
 at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53)
 at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46)
 at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64)
 at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:59)
 at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60)
 at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:77)
 at io.undertow.security.handlers.NotificationReceiverHandler.handleRequest(NotificationReceiverHandler.java:50)
 at io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43)
 at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
 at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61)
 at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
 at org.wildfly.extension.undertow.deployment.GlobalRequestControllerHandler.handleRequest(GlobalRequestControllerHandler.java:68)
 at io.undertow.servlet.handlers.SendErrorPageHandler.handleRequest(SendErrorPageHandler.java:52)
 at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
 at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:269)
 at io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:78)
 at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:133)
 at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:130)
 at io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48)
 at io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43)
 at org.wildfly.extension.undertow.security.SecurityContextThreadSetupAction.lambda$create$0(SecurityContextThreadSetupAction.java:105)
 at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
 at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
 at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
 at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1530)
 at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:249)
 at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:78)
 at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:99)
 at io.undertow.server.Connectors.executeRootHandler(Connectors.java:387)
 at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:841)
 at org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35)
 at org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1990)
 at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1486)
 at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1377)
 at org.xnio.XnioWorker$WorkerThreadFactory$1$1.run(XnioWorker.java:1280)
 at java.lang.Thread.run(Thread.java:750)

Environment

Release : 14.5.1
Component : CA Identity Suite Virtual Appliance

Resolution

In 14.5.1 vApp, we must use the logging_v2.jsp and not the logging.jsp as it is obsolete, this is not done as part log4j upgrade.