Job Status reports contains no data for given parameter

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent

Issue/Introduction

When running Job Status Reports within WCC under 'Reporting' tab, it produces following error message in the report output pane:

"Job Status Success/Failure Report contains no data for given parameters"

This is also the case for 'Job Run Reports'.

Environment

Any WCC release in a CA WAAE 11.3.x environment

Cause

The reason is that Autosys aggregation did not run

Resolution

To trigger once the statistics computation you need to use one of the following commands on the WAAE server:

 

For WAAE 11.3:      autoaggr -h
For WAAE 11.3.5:    sendevent -E AGGREGATE -l HOURLY

Otherwise check if AggregateStatistics option has been set in the Autosys configuration or in
the Autosys Admin Graphical interface on Windows

AggregateStatistics=1

# Keyword: AggregateStatistics=<value>
#
# Aggregate  CA Workload Automation AE   statistics  into   hourly,
# daily, weekly, and  monthly  tables that other programs will  use
# to generate  reports. The CA Workload Automation AE  SDKs provide
# APIs to retrieve the data generated by the aggregation process.
#
# The valid values are as follows:
#
#    0 = Specifies no aggregation is to be performed.
#
#    1 = Specifies  aggregation  will  be  performed  to update the
#        hourly, daily, weekly and monthly tables.
#
# Notes:
#
# 1. Daily  aggregation  is   performed  at midnight  on  each  new
#    calendar day.
# 2. Weekly aggregation  is performed at midnight on Sunday of each
#    new calendar week.
# 3. Monthly aggregation is performed at midnight on the 1st day of
#    each new calendar month.
#
# Default: 1
#
AggregateStatistics=1

Additional Information